More on airport security

Security expert (and all around good guy) Bruce Schneier has posted a laundry list of complaints and such regarding the TSA nonsense. One thing that struck me on his analysis was the following quote:

A typical dental X-ray exposes the patient to about 2 millirems of radiation. According to one widely cited estimate, exposing each of 10,000 people to one rem (that is, 1,000 millirems) of radiation will likely lead to 8 excess cancer deaths. Using our assumption of linearity, that means that exposure to the 2 millirems of a typical dental X-ray would lead an individual to have an increased risk of dying from cancer of 16 hundred-thousandths of one percent. Given that very small risk, it is easy to see why most rational people would choose to undergo dental X-rays every few years to protect their teeth.

More importantly for our purposes, assuming that the radiation in a backscatter X-ray is about a hundredth the dose of a dental X-ray, we find that a backscatter X-ray increases the odds of dying from cancer by about 16 ten millionths of one percent. That suggests that for every billion passengers screened with backscatter radiation, about 16 will die from cancer as a result.

Given that there will be 600 million airplane passengers per year, that makes the machines deadlier than the terrorists.

The fact I had to ask is even scarier.

Official statement from my MD after consulting a radiological medicine specialist about backscatter X-ray scanners and my … um … “previous exposure”:

“Next time you travel, we’d like you to carry a dosimeter and record daily exposure both on days you travel and days you don’t. A single trip’s exposure probably won’t make much of a difference, but it would be nice to establish a baseline so we can monitor your total exposure.”

While I appreciate my doctor’s ability to make decisions based solely on evidence, this does not make me feel more comfortable. Now I have to fire off a letter to the TSA and find out if I’m going to be able to carry an X-ray dosimeter through a backscatter checkpoint, under the guises of a “medically necessary device.”

Why I voted “No” on Measure # 3-369

Here’s a little insight into the way my tiny little mind works.

There’s a local ordinance on the ballot here in Oregon City: Measure # 3-369. It concerns taking land presently used for a public park and converting it to use for a road alignment. The back-story involves a moderate-sized parcel of land owned by one of the local churches that could be developed into housing, if there was road access. Oregon City’s laws require any land deeded to the Park System can only be changed to other uses by public vote.

I voted “No.”

My reasons for voting “No” were quite simple. I opened up the ballot pamphlet, wanting to read arguments in favor or against, and saw no arguments either way.

In other words, it matters so little to anybody that nobody bothered to type up a few words for it in the ballot pamphlet.

So, guess what? If it matters that little, I guess it doesn’t need to happen.

In which Apple won’t take my money..

Today I had what amounts to the worst experience I’ve ever had in an Apple Store.

Before I start, let me just say that this is, in the grand scheme of things, a minor annoyance.  Nobody at the Apple Store was less than courteous (although admittedly it is a bit crazy in there), and it wasn’t like the worst experience I’ve ever had in retail in general.  But it was an extremely frustrating experience nonetheless, and one that has me scratching my head in amazement at why it needed to be so f$@#^ing difficult.

Anyway, my experience.  After poking around a bit at various machines, I decided to purchase a particular iMac and a few accessories after deciding it wasn’t worth fixing my old Apple Cinema Display.  After kinda standing around for 15 minutes, I approached somebody holding an iPad and asked if I could talk to somebody about buying an iMac.

About five minutes later, I get approached by a young man who happily talked to me a few minutes about the machines.  I didn’t get my answers answered exactly to my satisfaction, but just getting it out allowed me to come to a decision about which machine I wanted and the options.

I then asked him to get me a total, as I needed to, in my exact words, “walk across the street to USBank and get a cashier’s check” for the total amount.  He kindly created a subtotal from a spreadsheet and sent me on my way.

After navigating the bank, I went back to the rear of the store and went directly to the person who looked vaguely like a cashier.  She then proceeded to inform met hat they could not take a cashier’s check.  They would take Mastercard, VISA, and a personal check or travelers checks.

Wait a minute.  You can take a personal check, which has absolutely no real guarantee of payment, but not take a cashier’s check written by a major national financial institution like USbank?  Worse, I thought: I now have a $1666.00 check written to you that you won’t take.

I can’t wrap my head around this. Really, I can’t.  How can you take a personal check.. even weirder, a travelers check (people still use those?) and not handle a cashier’s check?

What happened next gets even weirder.  I talk to the “manager”, and she (more on this in a minute) tells me they have no ability to do this, to the point of encouraging me to take my business elsewhere if I don’t like it.  It is only after I press the issue that she begrudgingly gives me a 408 number to “customer service” which I call as I’m leaving the store.

Of course the 408 number was wrong: it said something about “journalists”.  I bounced though a few people and eventually had an enlightening conversation with somebody in the right department who couldn’t even really tell me what the reason for the policy was, or more frustratingly, seemed to just foist everything off onto the store manager.

As of this writing, I’m waiting to hear back from this person and what they can do.

I have some pretty strong personal feelings about Apple the company, and I guess a lot of  those “warm fuzzy” feelings I have about the company died today.  The entire process of dealing with a crowded store with employees who were overwhelmed, dealing with a “manager” with no actual decision-making abilities, and a customer service department that seemed powerless to actually explain policies or make exceptions has reminded me that Apple is now just another company with stockholders to keep happy, and all that “think different” marketing is just marketing.

I still want my new, shiny iMac.  But I guess I also want my “inner child” enthusiasm for Apple as a company back, too.  I still believe Apple makes some of the best stuff on Earth in their product categories (my personal opinions on iPhone not withstanding), and is a company that is driven by some very ingenious engineers.  However, Apple’s image in my head was for a long time driven by my childhood experiences of the Apple Computer that managed to be both an engineering driven company that had a very “soft” human side.

I believe in the power of words.  And I guess there are no more powerful words than the name of the company.  It once was Apple Computer.  Today, it is just Apple, Inc.  And today, my inner child feels a little like he just had his piggy bank taken by the banker in Mary Poppins.  I’m still going to get my money back, and the computer I want.. but Apple is no longer a friend, they are just another soulless corporation trying to take my money.

This is the last post I expected to make

This post has been written, posted, and edited on an Apple iPad.

For a lot of people I know, that isn’t very remarkable. For me, it’s a pretty giant leap. I’ve never been a huge fan of the Apple iPhone and the iPod touch. Yes, I had an iPod touch that I used on a fairly regular basis, but I missed the simplicity of the older iPod interface, and I felt that the additional features of the touch interface really didn’t add much more compared to what it took away.

Further, I’m also not a huge fan of the Apple “We Control All You Will See and Hear” attitude regarding the App Store and its bizarre policies that nobody really ever seems to totally understand completely. With more weird rules, exceptions, and policy interpretations it seems more complicated (and considerably less transparent) than the US tax code.

However, a client gave me the opportunity to get an iPad at their expense, so I figured why the hell not.

And, I now totally understand what the fuss is about.

I’ve been a big fan of tablets for quite a while. Many of you will remember the now seemingly antique “Windows for Pens” tablets I tinkered with in the past. A few of you will remember my beloved Fujitsu tablet laptop, which even after having gotten a ton of cash for it, I still miss.

But once again, Apple has demonstrated that they “get it”. The iPad is exactly what I personally have been waiting for in a tablet computer. Decent battery life, access to media on-the-go, and enough horsepower and applications to actually be useful.

It isn’t a replacement for my laptop.. Or for that matter even my netbook. It also demonstrates to me why the iPhone will probably never be my preferred handheld platform, either. There’s a lot I don’t like about it.. but the hardware is top notch, and everything is well put together on the software side as well.

And Netflix runs on it. That is quite simply made of awesome.

IN CONGRESS, July 4 1776, The unanimous Declaration of the thirteen united States of America

When in the Course of human events it becomes necessary for one people to dissolve the political bands which have connected them with another and to assume among the powers of the earth, the separate and equal station to which the Laws of Nature and of Nature’s God entitle them, a decent respect to the opinions of mankind requires that they should declare the causes which impel them to the separation.

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness. — That to secure these rights, Governments are instituted among Men, deriving their just powers from the consent of the governed, — That whenever any Form of Government becomes destructive of these ends, it is the Right of the People to alter or to abolish it, and to institute new Government, laying its foundation on such principles and organizing its powers in such form, as to them shall seem most likely to effect their Safety and Happiness. Prudence, indeed, will dictate that Governments long established should not be changed for light and transient causes; and accordingly all experience hath shewn that mankind are more disposed to suffer, while evils are sufferable than to right themselves by abolishing the forms to which they are accustomed. But when a long train of abuses and usurpations, pursuing invariably the same Object evinces a design to reduce them under absolute Despotism, it is their right, it is their duty, to throw off such Government, and to provide new Guards for their future security. — Such has been the patient sufferance of these Colonies; and such is now the necessity which constrains them to alter their former Systems of Government. The history of the present King of Great Britain is a history of repeated injuries and usurpations, all having in direct object the establishment of an absolute Tyranny over these States. To prove this, let Facts be submitted to a candid world.

He has refused his Assent to Laws, the most wholesome and necessary for the public good.

He has forbidden his Governors to pass Laws of immediate and pressing importance, unless suspended in their operation till his Assent should be obtained; and when so suspended, he has utterly neglected to attend to them.

He has refused to pass other Laws for the accommodation of large districts of people, unless those people would relinquish the right of Representation in the Legislature, a right inestimable to them and formidable to tyrants only.

He has called together legislative bodies at places unusual, uncomfortable, and distant from the depository of their Public Records, for the sole purpose of fatiguing them into compliance with his measures.

He has dissolved Representative Houses repeatedly, for opposing with manly firmness his invasions on the rights of the people.

He has refused for a long time, after such dissolutions, to cause others to be elected, whereby the Legislative Powers, incapable of Annihilation, have returned to the People at large for their exercise; the State remaining in the mean time exposed to all the dangers of invasion from without, and convulsions within.

He has endeavoured to prevent the population of these States; for that purpose obstructing the Laws for Naturalization of Foreigners; refusing to pass others to encourage their migrations hither, and raising the conditions of new Appropriations of Lands.

He has obstructed the Administration of Justice by refusing his Assent to Laws for establishing Judiciary Powers.

He has made Judges dependent on his Will alone for the tenure of their offices, and the amount and payment of their salaries.

He has erected a multitude of New Offices, and sent hither swarms of Officers to harass our people and eat out their substance.

He has kept among us, in times of peace, Standing Armies without the Consent of our legislatures.

He has affected to render the Military independent of and superior to the Civil Power.

He has combined with others to subject us to a jurisdiction foreign to our constitution, and unacknowledged by our laws; giving his Assent to their Acts of pretended Legislation:

For quartering large bodies of armed troops among us:

For protecting them, by a mock Trial from punishment for any Murders which they should commit on the Inhabitants of these States:

For cutting off our Trade with all parts of the world:

For imposing Taxes on us without our Consent:

For depriving us in many cases, of the benefit of Trial by Jury:

For transporting us beyond Seas to be tried for pretended offences:

For abolishing the free System of English Laws in a neighbouring Province, establishing therein an Arbitrary government, and enlarging its Boundaries so as to render it at once an example and fit instrument for introducing the same absolute rule into these Colonies

For taking away our Charters, abolishing our most valuable Laws and altering fundamentally the Forms of our Governments:

For suspending our own Legislatures, and declaring themselves invested with power to legislate for us in all cases whatsoever.

He has abdicated Government here, by declaring us out of his Protection and waging War against us.

He has plundered our seas, ravaged our coasts, burnt our towns, and destroyed the lives of our people.

He is at this time transporting large Armies of foreign Mercenaries to compleat the works of death, desolation, and tyranny, already begun with circumstances of Cruelty & Perfidy scarcely paralleled in the most barbarous ages, and totally unworthy the Head of a civilized nation.

He has constrained our fellow Citizens taken Captive on the high Seas to bear Arms against their Country, to become the executioners of their friends and Brethren, or to fall themselves by their Hands.

He has excited domestic insurrections amongst us, and has endeavoured to bring on the inhabitants of our frontiers, the merciless Indian Savages whose known rule of warfare, is an undistinguished destruction of all ages, sexes and conditions.

In every stage of these Oppressions We have Petitioned for Redress in the most humble terms: Our repeated Petitions have been answered only by repeated injury. A Prince, whose character is thus marked by every act which may define a Tyrant, is unfit to be the ruler of a free people.

Nor have We been wanting in attentions to our British brethren. We have warned them from time to time of attempts by their legislature to extend an unwarrantable jurisdiction over us. We have reminded them of the circumstances of our emigration and settlement here. We have appealed to their native justice and magnanimity, and we have conjured them by the ties of our common kindred to disavow these usurpations, which would inevitably interrupt our connections and correspondence. They too have been deaf to the voice of justice and of consanguinity. We must, therefore, acquiesce in the necessity, which denounces our Separation, and hold them, as we hold the rest of mankind, Enemies in War, in Peace Friends.

We, therefore, the Representatives of the united States of America, in General Congress, Assembled, appealing to the Supreme Judge of the world for the rectitude of our intentions, do, in the Name, and by Authority of the good People of these Colonies, solemnly publish and declare, That these united Colonies are, and of Right ought to be Free and Independent States, that they are Absolved from all Allegiance to the British Crown, and that all political connection between them and the State of Great Britain, is and ought to be totally dissolved; and that as Free and Independent States, they have full Power to levy War, conclude Peace, contract Alliances, establish Commerce, and to do all other Acts and Things which Independent States may of right do. — And for the support of this Declaration, with a firm reliance on the protection of Divine Providence, we mutually pledge to each other our Lives, our Fortunes, and our sacred Honor.

— John Hancock

New Hampshire:
Josiah Bartlett, William Whipple, Matthew Thornton

Massachusetts:
John Hancock, Samuel Adams, John Adams, Robert Treat Paine, Elbridge Gerry

Rhode Island:
Stephen Hopkins, William Ellery

Connecticut:
Roger Sherman, Samuel Huntington, William Williams, Oliver Wolcott

New York:
William Floyd, Philip Livingston, Francis Lewis, Lewis Morris

New Jersey:
Richard Stockton, John Witherspoon, Francis Hopkinson, John Hart, Abraham Clark

Pennsylvania:
Robert Morris, Benjamin Rush, Benjamin Franklin, John Morton, George Clymer, James Smith, George Taylor, James Wilson, George Ross

Delaware:
Caesar Rodney, George Read, Thomas McKean

Maryland:
Samuel Chase, William Paca, Thomas Stone, Charles Carroll of Carrollton

Virginia:
George Wythe, Richard Henry Lee, Thomas Jefferson, Benjamin Harrison, Thomas Nelson, Jr., Francis Lightfoot Lee, Carter Braxton

North Carolina:
William Hooper, Joseph Hewes, John Penn

South Carolina:
Edward Rutledge, Thomas Heyward, Jr., Thomas Lynch, Jr., Arthur Middleton

Georgia:
Button Gwinnett, Lyman Hall, George Walton

A New Future for the Mayonnaise Liberation Front

As a lot of you know, I have a largely derelict site over at the world needs more mayo, which used to be the blog site (and feedle.net was largely derelict). As I’ve been reworking a lot of my personal domains and trying to get a better handle of what I’m doing with them, I’ve come upon a new website idea.

I’ve been interested in the video game business for a long time. I’ve been playing games for an eternity (since there was such a thing, actually), and I’ve got a lot of opinions on the business. So, I’m going to start posting commentary on the video game industry over at the world needs more mayo.  My first post will be in a few days, and will largely deal with some commentary about E3 and the naming of the site.

Please feel free to comment and participate, especially if you agree with me about the state of the industry.

Heading rapidly towards obsolescence…

As a lot of you know, I’ve been playing with the phone since I was a child.. and that’s now multiple lifetimes in Internet time. I remember the cutting of crossbar offices to electronic, and the cutting of electronic switches to digital. I’ve seen “mobile phones” go from clunky two-way radio style devices to (now) 4G data handsets.

I would have never thought it would have come to the point it is at now.

As part of an upcoming move, I’ve been pricing my options. Where I’m moving, it looks like I have three choices: the incumbent phone company, the cable company, and the WiMax provider. So, I go to the web sites of the three companies to shop.

First, we’ll talk to the WiMax provider. The website shows me a coverage map, and it looks like I’m in good coverage, but I have some concerns because I’m not in GREAT coverage. However, I’m able to get the pricing and coverage information quickly and efficiently. A big A+ here. Of course, it’s just Internet and phone only (no TV), but the price looks right.

Then I go to the cable company’s website. It’s a little messy at first, because I already have service with them at my present address, and they don’t seem to want to price out my options for the new address. I load up Chrome’s “Incognito” mode, and it all works great. Boy, there’s a lot of packages, and the packages with Internet included area little vague at first what the available speed options are. But, with a little bit of bouncing between the individual unbundled service information page and the bundles, I’m able to figure out that a 15 down 3 up package with TV and an unlimited phone is around $100 on a promo, and the cost after the promo is clearly spelled out and easy to understand. An “A” here, and that’s only because it would have been nice if the bundles made it clearer what tier of Internet service was included without having to bounce between screens.

Then, I tried to check with the incumbent telephone company.

For starters, the website wouldn’t even load. Okay, I think, maybe Comcast is messing with the website (hehehe, “net neutrality” anyone?). So, I fire up the wireless modem and try that. Still no dice. I can get the basic information screens, but they don’t have any pricing and availability for the specific area I’m interested in. This is concerning for me, because where I’m considering moving to (Oregon City) there’s no guarantee that anything will be available. When typing in the address of the apartment, the website just returns a blank screen, an error, or just returns me to the screen with vague pricing and no specifics.

Okay, maybe their website was down when I tried. And sure enough, this afternoon the website SEEMS to load.. but there’s nowhere near the clarity of information present that the cable company and the WiMax provider offers. I want a package with Internet and phone service, no TV really needed, preferably something in the 8-15 Mb/s down range. The best I can figure out is that unlimited phone is $35/mo and that there is some kind of $14.95/month promotional price on high speed Internet, up to 7 Mb/s down. But I’m still not sure what the price on the high-speed is after the end of the promotion, nor am I clear if there’s any higher speed options available (and it’s worth noting that they DO advertise 20 Mb/s speeds in this market generically). They’d love to have me talk to an agent to give me more information!

I wanted to root for the phone company. I gave them a fighting chance to give me the information I needed in the format their competitors do, and in a way that saves me time. This is information services we’re talking about here, folks. If there ever was a product that you should be able to sell over the web it’s.. well, the web, dammit. Your competitors websites all would have let me order the services right then and there: just a credit card entry away.

The capper is when same phone company tried to engage me on Twitter after I posted a one-liner about the site not working. If I had time to “talk to an agent” about my needs, if I wanted to, they were merely a phone call away. That’s not what I wanted. I wanted the information on the web in a clear, concise format like both your competitors do.

After all, you’re an Internet provider now, right?

The Importance of Community (and Ownership)…

As a lot of you know, I spend a pretty reasonable amount of time on Second Life. As I’m fond of saying… “because I don’t have a first one.”

As of late, there’s been a bit of an Exodus from Second Life by many of the extremely creative people that made Second Life unique. This post is only marginally related to their direct complaints, so I won’t address them individually. But there is a common thrend amongst the complaints.

That common thread can be best called “ownership issues.”

Communities are funny things. People feel like they need to belong to a community, but they also feel entitled to “ownership” of that same community. Doubly so if they’ve had to invest any kind of personal effort into joining and maintaining “community resources”.

People have complained profusely about Facebook’s constant moving target called their “privacy policies”, but you really don’t see much in the way of people leaving Facebook. There might be a few cranky people who leave (and those are mostly techie types anyway), but the average member of Facebook doesn’t have that much invested into the site. It’s an interesting tradeoff: the less you have invested in a particular place, the less likely you are to leave when things start to piss you off.

A few of you have noticed over the years that I don’t tend to use a lot of the “social media” sites. I almost without exception prefer to host my own versions of the tools: I use my own URL shortener, my own picture gallery site, and even LiveJournal has largely been replaced by a WordPress installation on a webhosting service. I use Twitter and Facebook, but largely for “throwaway” things: if Twitter died tomorrow, yeah my Tweets would be gone, big deal.

People become attached to places that they’ve helped to build. Many of the wonderful areas that have disappeared have had a serious impact upon the “playability” of Second Life. Two of the areas I specifically frequented (and are now gone) were beautifully and lovingly crafted, and I got a great amount of enjoyment from these areas.

In both of these cases, the places aren’t gone. They are both trying to migrate to the Open Simulator Grid (OSGrid), a variation of Second Life that is built from the open source components of the SL codebase that one can run on independent servers. OSGrid is not for the feint of heart: even getting the code working requires fairly advanced system administration skills, and a fairly powerful and well-connected host if you’re going to run a site with any popularity. I myself have experimented with the software, and the best way to describe the difficulty for me was “interesting.”

Even with all the faults of OSGrid, the reason people left Second Life is this lack of “ownership.” In both cases, people spent hundreds of hours trying to create and develop something special, and in both cases they were screwed over by some recent Linden Labs policy change that made them feel marginalized. They felt that it was better for them to go their own way, tread into unsupported territory rather than have to deal with everything they’ve built and designed get hosed because somebody changed some middling policy without asking for input.

And who can blame them? People spend a lot in resources to try to make something cool in Second Life, only to have their work devalued because of some change in policy.

The lesson here? You can’t trust anybody, the best you can do is to be as self-reliant as possible.

Maybe we’ll see you on OpenSimGrid.

Healthcare is this bad in the US.

So, I understand that “drug stores” have a long and varied history here in the US, and that many of our major drug store chains grew out of a more “general merchandise” view of the establishment. Heck, my favorite hangout in Southern California was a drug store soda fountain, the oldest continually operating business in the area. And trust me, nothing on the menu there would ever be confused as “health food”.

All that said, as of late the big drug store chains are trying to position themselves as one-stop health care centers. Rite Aid has, for a long time, had a co-branding arrangement with GNC. Walgreens will not only give me a flu shot, but apparently other vaccines as well. In some markets (where state regulations allow) some chains are experimenting with on-site urgent care.

I could see this as a big step forward, if only for one big problem. “Drug stores” carry so many things that are unhealthy that it is really hard for me to even walk in the place and keep a straight face.

Case study: I walk up to the counter today at a Walgreens, with a filled prescription for diabetes medication, a sugar-free Red Bull, a package of sugar-free diabetic candy, a bottle of water, and some batteries. “Would you like a brownie for $1?”

Wait, what? I actually did a double-take for a minute. Here I am, a borderline morbidly obese man, with an armload of diabetic supplies, and you’re offering me a 400 calorie brownie?

It’s bad enough that they sell tobacco products right there at the counter. Add to that the checkout lane is a veritable cornucopia of unhealthy snack choices: cookies, sugared gum, chocolate bars, and Life Savers. There are a few “healthier” options: Altoids aren’t too bad, and infrequently there’s a Power Bar or something similar.

And I get to thinking. If I wanted a healthy snack here at this drug store, what are my options? And I realize that I don’t recall seeing a piece of fruit in the entire establishment. Now, it could very well be there’s a well-stocked produce department hiding somewhere behind the Pampers on aisle 3 that I missed. However, the fact that in my journey through the entire store I can’t recall ever seeing one product that I would consider ‘health food’ tells me something.

If major drug store chains really want to be “partners in my health”, they need to become that, and not be my 7-11 that sells amphetamine, sulfa drugs, and test strips. Start by dropping all the unhealthy things on your aisle: tobacco products, fortified wines (not here in OR, that would be illegal mind you, but I remember buying Thunderbird at a Rite Aid once in CA just for laughs), and junk food.

Heck, offer me a banana instead of a brownie, or a Tiger’s Milk bar instead of a cookie. It’s a start.